{"id":2160,"date":"2023-07-13T14:50:19","date_gmt":"2023-07-13T12:50:19","guid":{"rendered":"https:\/\/www.braveberry.it\/?page_id=2160"},"modified":"2024-10-25T10:35:59","modified_gmt":"2024-10-25T08:35:59","slug":"automation-produzione-certificati","status":"publish","type":"page","link":"https:\/\/www.braveberry.it\/index.php\/storie-di-successo\/automation-produzione-certificati\/","title":{"rendered":"Automation produzione certificati di percorrenza"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2160\" class=\"elementor elementor-2160\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-336bd67 ct-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"336bd67\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fd6ae56\" data-id=\"fd6ae56\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b3bc44f elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"b3bc44f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-42aae61\" data-id=\"42aae61\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d5cf47 elementor-widget elementor-widget-spacer\" data-id=\"5d5cf47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a919e3f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a919e3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automation della produzione di certificati di percorrenza<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-731f433 elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"731f433\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff362a4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ff362a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Sfida<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8482e8c elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"8482e8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un nostro cliente operante nel settore automotive ci ha coinvolto nel reingegnerizzare la produzione di certificati di percorrenza (dettaglio percorrenze e buon funzionamento autovettura).<\/p><p>I certificati venivano richiesti telefonicamente al call center per poi essere prodotti manualmente da addetti di back-office attraverso la raccolta delle informazioni nei sistemi con un importante dispendio di tempo.<\/p><p>Abbiamo efficientato la richiesta, automatizzato la produzione per renderli disponibili in modalit\u00e0 self-service.<\/p><p><b>Focus del progetto:<\/b><\/p><ul><li>Analisi del processo operativo ed identificazione punti di efficientamento<\/li><li>Automazione delle richieste di certificati attraverso la configurazione dell\u2019IVR<\/li><li>Workflow automatico integrato con WebApp navigabile da mobile per la raccolta dei dati di input direttamente da parte dei clienti finali<\/li><li>Automazione delle attivit\u00e0 operatore per la raccolta dati da sistemi e la produzione dei certificati resi disponibili al cliente \u00abnear real time\u00bb<\/li><\/ul><p><b>Tecnologie di riferimento: <\/b><\/p><ul><li><span style=\"font-size: inherit; text-align: inherit; font-family: var(--fontFamily); font-style: var(--fontStyle, inherit); letter-spacing: var(--letterSpacing); text-transform: var(--textTransform);\">Platform Inxide per l&#8217;IVR telefonico e il canale WebApp;<\/span><\/li><li><span style=\"font-size: inherit; text-align: inherit; font-family: var(--fontFamily); font-style: var(--fontStyle, inherit); letter-spacing: var(--letterSpacing); text-transform: var(--textTransform);\">Integrazione via Web Service per lo scambio di dati con i sistemi coinvolti nel processo.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-473d6d1\" data-id=\"473d6d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67cc3c7 elementor-widget elementor-widget-spacer\" data-id=\"67cc3c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-762d8ad elementor-invisible elementor-widget elementor-widget-image\" data-id=\"762d8ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.braveberry.it\/wp-content\/uploads\/elementor\/thumbs\/automobili-qo3oevgjy53m8mlrevxyz9j9jwn5tz8donnd64epmo.jpg\" title=\"Cars For Sale Stock Lot Row\" alt=\"Cars For Sale Stock Lot Row. Car Dealer Inventory\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e29df0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e29df0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e20030\" data-id=\"4e20030\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-61544f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61544f7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-87173d5\" data-id=\"87173d5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a35aa68 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a35aa68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Risultati raggiunti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aab1291 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"aab1291\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Incremento efficienza operativa con drastica riduzione degli operatori (-80%) e impiegati solo nella fase di controllo di qualit\u00e0<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Riduzione lead time complessivo: da 2 ore ad operazione a meno di 10 minuti (includendo gli scarti da lavorare a mano)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Automation della produzione di certificati di percorrenza Sfida Un nostro cliente operante nel settore automotive ci ha coinvolto nel reingegnerizzare la produzione di certificati di percorrenza (dettaglio percorrenze e buon funzionamento autovettura). I certificati venivano richiesti telefonicamente al call center per poi essere prodotti manualmente da addetti di back-office attraverso la raccolta delle informazioni nei [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":2488,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2160","page","type-page","status-publish","hentry"],"blocksy_meta":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.braveberry.it\/index.php\/wp-json\/wp\/v2\/pages\/2160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.braveberry.it\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.braveberry.it\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.braveberry.it\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.braveberry.it\/index.php\/wp-json\/wp\/v2\/comments?post=2160"}],"version-history":[{"count":85,"href":"https:\/\/www.braveberry.it\/index.php\/wp-json\/wp\/v2\/pages\/2160\/revisions"}],"predecessor-version":[{"id":5517,"href":"https:\/\/www.braveberry.it\/index.php\/wp-json\/wp\/v2\/pages\/2160\/revisions\/5517"}],"up":[{"embeddable":true,"href":"https:\/\/www.braveberry.it\/index.php\/wp-json\/wp\/v2\/pages\/2488"}],"wp:attachment":[{"href":"https:\/\/www.braveberry.it\/index.php\/wp-json\/wp\/v2\/media?parent=2160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}